Thanks for stopping by The Moon Above. This site features ebooks, artwork, videos, commercial design and photographs. I hope you enjoy your time spent here. Watch this message line for future special announcements. Cheers, Randall      Thanks for stopping by The Moon Above. This site features ebooks, artwork, videos, commercial design and photographs. I hope you enjoy your time spent here. Watch this message line for future special announcements. Cheers, Randall

Terms Of use

 

TERMS OF SALES

  • 1 ) Sale of goods is via www.themoonabove.com or retail.
  • 2 ) Goods sold are either in software form or physical form.
  • 3 ) Goods sold are limited to availability; no stock, no sale.
  • All sales must be paid in full at the time of sale.
  • Payment terms:

Ecommerce sales – via www.themoonabove.com; major credit cards are accepted.

SALES TAX

A USD 5% sales tax is added to all product sales.

SHIPPING

Free shipping applies to hard copy books and unframed artwork only. Normal shipping is via EMS/Thailand Post registered mail. Free shipping may take up to 21 days to reach the customer.

Expedited shipping is available at cost. Prices are based upon best available information and subject to change.

TMA does not insure any products for shipping.

Should an error occur and the wrong product is shipped, TMA will replace the incorrect item with the correct item at no extra administration or shipping fees. If the pricing of the shipped item and the replacement item are not identical, the customer must pay the higher cost for the higher cost replacement item or will be credited for a lower difference in price between the shipped item and replacement item. The customer can also opt for adding additional item(s) in lieu of a credit.

 

DAMAGED ITEMS

Upon receiving any new or used merchandise the product should be inspected immediately for any shipping damage or original defects. Damaged items must be returned, at customer’s expense within thirty days. Damaged products will be inspected and if damage is obvious, the item(s) will be replaced and shipped at no cost to the customer within 30 days.

Any visible shipping damage should reported immediately to TMA at info@themoonabove.com.  Please include name, address and purchase date in the email.

 

PAYMENT METHOD

TMA accepts PayPal, Visa, Mastercard, and American Express. Unless otherwise stated, all prices are based upon cash/credit card payment. If the customer’s credit card purchase fails, the purchase will not be recognized as having been made. Any questions should  be directed to www.info@themoonabove.com.

 

TMA Guarantee

TMA guarantees the products it sells are of high quality and damage-free when shipped or downloaded.